Terms & Conditions

Introduction

Welcome to DC LAKI STORE. By accessing our website and using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchases.

DC LAKI STORE provides digital top-up services for Free Fire and other gaming platforms. Our services include the delivery of in-game currency, items, and other digital products.

Account & Registration

Eligibility

• You must be at least 18 years old to use our services
• You must provide accurate Player ID and server information
• You are responsible for maintaining the confidentiality of your account information

Account Responsibility

You are solely responsible for:

• Accuracy of provided Player ID and server details
• All activities conducted through your account
• Maintaining the security of your login credentials
• Immediately notifying us of any unauthorized access

Services & Orders

Order Process

• All orders are subject to availability and acceptance
• You must provide correct Free Fire Player ID and server region
• Orders are typically delivered within 5-30 minutes
• Delivery times may vary during peak hours or server maintenance

Instant Delivery

Our automated delivery system provides:

• 24/7 service availability
• Automated processing for most orders
• Instant delivery confirmation
• Real-time order tracking

Order Cancellation

Orders cannot be cancelled once:

• Payment has been processed successfully
• Order has entered the delivery queue
• Digital items have been dispatched to your account

Payment & Pricing

Payment Methods

We accept various payment methods through our secure payment gateway:

• Credit/Debit Cards (Visa, MasterCard)

Pricing

• All prices are in Sri Lankan Rupees (LKR)
• Prices are subject to change without prior notice
• Promotional prices are valid for specified periods only
• Taxes and fees are included in the displayed prices

Payment Security

We ensure secure transactions through:

• SSL encrypted payment processing
• Secure tokenization of payment information
• Regular security audits

Refund & Cancellation Policy

Refund Eligibility

Refunds may be considered only in specific cases:

• Failed delivery due to technical errors on our side
• Duplicate charges for the same order
• Unauthorized transactions
• Orders not delivered within 24 hours

Non-Refundable Cases

No refunds will be provided for:

• Change of mind or accidental purchases
• Incorrect Player ID provided by customer
• Banned or suspended game accounts
• Game server issues or maintenance
• Items already used or spent in-game

User Responsibilities

Prohibited Activities

Users are prohibited from:

• Using our services for illegal activities
• Attempting to hack or disrupt our systems
• Creating multiple accounts for fraudulent purposes
• Reselling our services without authorization
• Providing false or misleading information

Game Account Safety

You agree to:

• Provide accurate Player ID and server information
• Ensure your game account is in good standing
• Not hold us responsible for game account bans
• Follow Free Fire's terms of service

Intellectual Property

Ownership

• DC LAKI STORE owns all intellectual property rights to our website and services
• Free Fire is a registered trademark of Garena International
• We are not affiliated with or endorsed by Garena
• All game content is property of their respective owners

Limitation of Liability

DC LAKI STORE shall not be liable for:

• Game account bans or suspensions
• Loss of in-game items or currency
• Server downtime or maintenance
• Third-party service interruptions
• User errors in providing account information
• Force majeure events beyond our control

Changes to Terms

We will notify users of significant changes through email or website announcements.

Governing Law & Dispute Resolution